TrackR – The Central Online Tracker Software

TrackR by goPLIMS is a centralised, access-controlled Central Online Tracker that provides real-time status visibility across projects, workstreams, programmes, and business units — 24 hours a day, from any location. Unlike shared Excel trackers that go stale the moment they are emailed, require manual compilation from multiple teams, and provide no live visibility of current status, TrackR is a live, governed, cloud-based platform where status is updated centrally and visible to all authorised users in real time. Unlike generic project management tools that impose a fixed structure on what is being tracked, TrackR is fully customisable — each tracker’s fields, formats, and access privileges are configured to match exactly what needs to be tracked, whether that is a CQV programme milestone tracker, a procurement status register, a clinical trial site activation tracker, or any other structured data set that needs to be monitored and reported on across a team. Multiple trackers can be created and navigated within a single platform, with each tracker maintaining its own structure, its own team access, and its own version history. 

TrackR is built around three core pillars that reflect the complete lifecycle of structured, centralised tracking. Prescribe: each tracker is configured from the ground up to match the specific requirements of what is being tracked. Fields are customised, cell formats are defined — whether text, date, dropdown, numeric, or status indicator — and access privileges are assigned for each tracker, ensuring that the right people can view and update the right data. This prescribed structure replaces the freeform chaos of spreadsheets with a governed, consistent data collection framework. Collect: once configured, the tracker becomes the central, live data collection point for all team members. Status is updated centrally and online by the responsible parties — no more emailing individual status reports, no more chasing updates from teams in different locations, and no more manually compiling information from multiple sources into a single view. The current status of every tracked item is always visible to all authorised users in real time. Track: with all data centralised and current, TrackR becomes the active management tool for driving progress. Teams are engaged visually with the overall picture, events and delays are documented on an ongoing basis, bottlenecks are identified and cleared proactively, and the tracker serves as the single source of truth for project status at every governance meeting, steering committee, and stakeholder review. 

One of TrackR’s most powerful and distinctive capabilities is that it does not impose a fixed structure on what is being tracked. Every tracker is configured from scratch — with the fields, formats, and data types that match the specific deliverable being monitored — making TrackR adaptable to any structured tracking need across a pharma project or operation. For a CQV programme, a system completion tracker might include fields for system number, system name, IQ status, OQ status, PQ status, protocol reference, completion date, and responsible engineer — all configured as dropdown selectors or date fields with colour-coded status indicators. For a clinical trials programme, a site activation tracker might capture site name, country, IRB approval status, site initiation visit date, first patient enrolled date, and CRO contact — with different access levels for internal teams and the CRO. For a procurement and supply chain programme, a vendor delivery tracker might include purchase order reference, vendor name, equipment description, committed delivery date, actual delivery date, and punchlist status. For a regulatory submission programme, a CMC section completion tracker might capture module reference, author, reviewer, QA approver, submission status, and target date. In every case, TrackR’s configurable field structure means that the tracker mirrors the language and structure of the project — rather than forcing the project to adapt to a fixed tool. 

One of the most common barriers to adopting a new tracking platform is the investment of time required to recreate existing tracking registers from scratch in a new system. TrackR removes this barrier entirely through its Excel upload capability, which allows any existing Excel file — a procurement tracker, a validation status register, a site activation log, or any other structured spreadsheet — to be uploaded directly into the TrackR platform. Once uploaded, the data is managed within TrackR’s governed, access-controlled, and real-time environment — with all the visibility, collaboration, and version control benefits of the platform applied immediately to data that already exists in the organisation’s preferred format. Built-in macros further extend this capability by enabling complex Excel-based calculations, formatting logic, and data transformations to be preserved within the uploaded file — so that teams that have built sophisticated Excel-based tracking tools do not lose their existing logic when they move to TrackR. This combination of Excel upload and built-in macro support means that TrackR is not a replacement that requires a clean break from existing tools — it is an upgrade that extends the reach and governance of data that teams are already working with. 

In any regulated or governed project environment, knowing not just the current status of a tracked item but also how that status has changed over time is a critical requirement — both for project management and for compliance purposes. TrackR provides version control for every tracker, maintaining a traceable history of every update made to the tracker’s data. This means that changes to status fields, date entries, and any other tracked data are logged with a record of what was changed, when it was changed, and by whom — creating an auditable history of the tracker’s evolution over the course of the project. For pharma organisations where a tracker serves as a project management record — a CQV completion register, a deviation status log, or a regulatory milestone tracker — this version history provides the evidence that the tracker has been actively maintained, that status changes are genuine and authorised, and that the current state of the tracker is a reliable reflection of the project’s actual status. Version control also protects against accidental data loss or overwriting — a risk that is ever-present with shared Excel files where any team member can overwrite data without trace. In TrackR, every previous version of the tracker is retrievable, providing a safety net that spreadsheet-based tracking cannot offer. 

For pharma organisations managing projects and operations across multiple sites, time zones, and organisations, the inability to access current, accurate project status outside of office hours or outside of a specific location is a persistent and costly limitation of traditional tracking approaches. TrackR resolves this by providing 24/7, cloud-based, real-time access to every tracker for every authorised user — regardless of their location, time zone, or device. A Project Manager in Dublin, a Validation Engineer at a manufacturing site in the United States, and a CRO coordinator in Singapore all see exactly the same, current version of the tracker — updated in real time by whoever makes the latest entry. This real-time, globally accessible visibility eliminates the delays, miscommunications, and misaligned decisions that arise when different parts of a distributed team are working from different — and potentially outdated — versions of the same tracking document. For programme directors and steering committee members who need an accurate, current picture of programme status at any moment, TrackR provides the always-on visibility that emailed status reports and weekly meetings cannot deliver. 

Large pharma projects and programmes generate multiple parallel tracking needs simultaneously — a system completion tracker for the engineering workstream, a protocol status tracker for the validation workstream, a regulatory milestone tracker for the quality workstream, a vendor delivery tracker for procurement, and so on. TrackR is specifically designed to manage this multiplicity from a single platform without creating confusion or access conflicts between workstreams. At the workstream level, individual trackers are created and managed within each workstream — each with its own fields, its own data, and its own access controls. Team members in one workstream see only the trackers relevant to them, without being overwhelmed by data from other workstreams. At the programme level, a programme layer sits above the individual workstreams, allowing Programme Directors and senior management to access and navigate all trackers across all workstreams from a single consolidated view. This two-layer architecture scales from a single-project use case to an enterprise-wide deployment spanning multiple simultaneous programmes across different business units — all managed from a single goPLIMS platform with consistent governance, access control, and version management applied across every tracker. 

Pharmaceutical projects span multiple distinct lifecycle phases — from feasibility and design through construction, commissioning, qualification, validation, technology transfer, and into commercial operations — each with different tracking requirements, different responsible teams, and different milestone structures. TrackR’s lifecycle phase management capability allows individual phases to be managed centrally within a single tracker or across phase-specific trackers, with the status of each phase visible at both the individual activity level and the aggregate programme level. This is particularly valuable for CQV programmes, where the progression of systems through commissioning, IQ, OQ, and PQ stages must be tracked simultaneously across dozens of systems with different completion timescales and responsible engineers. A single TrackR configuration can capture the phase status of every system in a programme — current phase, completion percentage, outstanding items, and target date — giving the CQV Manager and the Project Director a real-time readiness picture without manual compilation. As the project transitions from phase to phase, TrackR adapts — the same platform that tracked system completion during construction tracks protocol execution during qualification and regulatory readiness during submission preparation — providing continuity of visibility across the full project lifecycle. 

TrackR balances the need for broad team visibility with the need to protect commercially sensitive, quality-critical, or confidential project data through its access-controlled architecture. Access privileges are defined at the individual tracker level — meaning that who can view, update, or administer each tracker is configured independently, based on the specific data contained within it. A procurement tracker containing commercially sensitive vendor pricing and contract terms can be restricted to the procurement team and senior management, while a system completion tracker is accessible to the full cross-functional CQV team including external contractors. A regulatory milestone tracker can be limited to Quality Affairs and Regulatory teams, while a construction progress tracker is open to the full site team. Read-only access can be assigned to stakeholders who need visibility of tracker data — such as client representatives, steering committee members, or executive sponsors — without the ability to modify or delete entries. This granular, tracker-level access model ensures that every person on the project has access to exactly the information they need and no more — protecting sensitive data while maintaining the broad programme-level visibility that effective project governance requires. 

Yes, TrackR supports the digitalisation of deviation and exception management by providing real-time tracking, monitoring, and escalation of deviations across projects and operations in a compliant environment.

In pharmaceutical and regulated industries, deviations and exceptions often span multiple teams, systems, and workflows. TrackR enables organisations to centrally monitor these deviations by aggregating data from across modules such as ActionR, RFI-M, PunchM, and ChangeM.

With TrackR, teams can:

• Track deviation status in real time across workstreams
• Monitor timelines, delays, and bottlenecks
• Escalate critical issues proactively
• Ensure timely closure and compliance adherence

Each deviation is:

• Visible through dynamic dashboards
• Linked to its source (action, RFI, punch item, or change)
• Tracked with time-stamped updates and ownership

With role-based dashboards and access control, stakeholders only see relevant data while maintaining full governance and data integrity.

By digitising tracking and oversight, TrackR ensures that deviations are not just recorded—but actively managed—improving response time, accountability, and audit readiness.

Yes, TrackR supports knowledge management by providing consolidated insights, trends, and historical tracking data across projects and operations.

In pharma environments, tracking data—such as trends in delays, recurring deviations, and performance metrics—forms a critical layer of organisational knowledge. TrackR captures and visualises this data through dashboards and reports, making it accessible and actionable.

This enables teams to:

• Identify recurring issues and systemic risks
• Analyse performance across projects and teams
• Improve planning and execution strategies
• Support continuous improvement initiatives

With real-time dashboards, historical tracking, and role-based insights, TrackR transforms raw execution data into meaningful knowledge.

By embedding analytics and tracking into daily workflows, TrackR helps organisations move from reactive management to data-driven decision-making and continuous optimisation—a key advantage in regulated pharmaceutical environments.